What does the warranty cover exactly?
Please read the warranty booklet that arrives with your item. The warranties can vary considerably between manufacturer's. Generally manufacturer's warranties cover you against manufacturing defects, not general wear and tear or accidents resulting in broken straps, glass or missing crystals/stones. The warranty booklet also
offers helpful information for general use, servicing periods and cleaning tips.
Is my watch water resistant ?
You can find all the details, including if they are or not water resistant, in the specifications/description box of every item .
1 to 3 ATM means that the watch is suitable for everyday use , meaning that the item can withstand some drops of water only.
5 ATM means the watch is suitable for washing hands or light rain
10 ATM means that the watch is suitable for bathing and water sports, like swimming , surfing, etc
20 ATM means that the watch is suitable for water sports including snorkeling
Salt water, acidity from perspiration, perfumes and chemical products can attack the watch gaskets and reduce the duration of waterproofness.
However, if the watch is not suitable for hands washing, bathing, rain, swimming or any other water related work, all the damages caused under these sort off circumstances will not be covered by the guarantee.
Your watches are battery-operated or mechanical ?
All our watches are quartz movements, meaning that they are battery operated.
The battery died within 30 days of receiving the product! What should I do ?
Most watch batteries can last over one years from when they're first put into the product. However, sometimes the watch stops functioning because of a prematurely dead battery cell! This means that you will have to replace your battery to any qualified watch repair store.
I dropped my watch and it broke ! How can I get it fixed ?
If you dropped, or accidentally scratched your watch, we can not fix your product! The warranty on a watch only relates to the movement and not the other parts, such as the glass or the strap.
How to care for my watch in order to prevent cracking and to increase durability ?
In order to increase durability, please don't expose your watch to high temperatures, sauna, direct sunlight . Humidity control is also important.
If you are bathing, taking a shower, or washing dishes, it's always a good idea to remove your watch.
Never wear a watch with a leather band in water
Use a soft cloth to swap the watch, and keep it in its original packaging or in a special box in order to protect it from overly wet and dry environment.